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Privacy Policy for TennisPro USA

At TennisPro USA, a service provided by Tech Solutions Inc., we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to safeguard it. Our aim is to be transparent about our data practices, ensuring you understand how your information is handled when you interact with our website and services.

This policy applies to all information collected through our website, TennisPro USA, and any related services, sales, marketing, or events. By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this Privacy Policy carefully to make informed decisions about sharing your personal information with us.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

  • Personal Identifiable Information (PII): This includes your name, email address, phone number, physical address, and payment information when you register for an account, book courts, sign up for programs, or make a purchase.
  • Usage Data: We automatically collect information on how the service is accessed and used. This Usage Data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. For more details, please refer to our Cookie Policy.
  • Communication Data: When you contact us via email, phone, or contact forms, we collect the content of your communications, including your contact details, to respond to your inquiries and provide support.
A person playing tennis, symbolizing user interaction and data collection on a website.

2. How We Use Your Information

The information we collect is used for various purposes to provide and enhance our services, including:

  • To Provide and Maintain Our Service: This includes processing your bookings, managing your membership, and facilitating your participation in programs and events.
  • To Manage Your Account: We use your PII to manage your registration as a user of the Service and to provide you with the functionalities available to registered users.
  • To Contact You: We may use your information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you, based on your preferences. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
  • For Customer Support: To provide you with support and respond to your inquiries regarding our services.
  • For Personalization: To personalize your experience and deliver content and product offerings relevant to your interests.
  • For Analytics and Improvement: To monitor the usage of our Service, analyze trends, and gather demographic information to improve our website, products, and services.
  • For Security: To detect, prevent, and address technical issues and ensure the security of our services.

3. Sharing Your Personal Information

We value your privacy and do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties without your consent, except as described below:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
  • Legal Requirements: We may disclose your Personal Data in the good faith belief that such action is necessary to:
    • Comply with a legal obligation.
    • Protect and defend the rights or property of Tech Solutions Inc.
    • Prevent or investigate possible wrongdoing in connection with the Service.
    • Protect the personal safety of users of the Service or the public.
    • Protect against legal liability.
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4. Data Security

The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers, encrypted connections (SSL/TLS), and restricted access to data for authorized personnel only. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. You may have the right to:

  • Access: Request access to your personal data.
  • Rectification: Request correction of your personal data if it is inaccurate or incomplete.
  • Erasure: Request the deletion of your personal data under certain conditions.
  • Object to Processing: Object to our processing of your personal data under certain conditions.
  • Data Portability: Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

A stylized envelope and a phone icon, representing contact methods for privacy inquiries.